This cancellation policy applies to all events based on the registration price range. 

Event registration price less than $100
If you are not able to attend this event you may email your cancellation request to receive a full credit to your CEGA account for your registration.

• Credits must be used within six (6) months of the issue date.
• Cancellation requests must be emailed to [email protected] two (2) business days prior to the event.  
  • Cancellation requests submitted after the deadline will not be accepted. 
• Substitutions and transfers not accepted. 
• If the event is cancelled by CEGA, registrants may be extended a full refund (100%).

Event registration price greater than $100
If you are not able to attend this event you may email your cancellation request to receive either a full credit for your registration to your CEGA account or a refund less a 20% processing fee. 

• Credits must be used within six (6) months of the issue date.
• Refunds will be issued to the original form payment. 
• Substitutions and transfers accepted. Please email [email protected] a minimum of five (5) business days prior to the event to complete your substitution or transfer request.
  • After the deadline, no substitutions or transfers accepted. 
• Cancellation requests must be emailed to [email protected] five (5) business days prior to the event.
  • Cancellation requests submitted after the deadline will not be accepted. 
• If the event is cancelled by CEGA, registrants may be extended a full refund (100%).

Cancellation policy as of January 1,  2023